Loan repayment methods

Loan repayment methods

To repay the loan, you can use the most convenient method for you.

Chat Banking Direct

To pay the loan you can use Chat Banking Direct in Facebook / WhatsApp Messenger applications. The service is available to every Facebook / WhatsApp user in three languages - Azerbaijani, Russian and English. Having used Chat Banking, you can conduct bank transaction, including loan repayment 24/7, without interrupting communication with friends.

You can carry out payment of the loan using two methods:

  • Selecting the corresponding service in the Chat-Banking menu;
  • Scanned the QR-code, specified in the repayment schedule, issued during drawing up a loan at the Bank.

For connecting to Chat Banking Direct on Facebook Messenger application:

  • scan the QR-code / go to the Direct page on Facebook:
  • select "Activate card";
  • enter the phone number, in the format +994501234567;
  • enter the code received vi SMS;
  • enter the PIN-code of identity card.

For loan repayment:

  • Go to the menu "My products";
  • Select a loan that you want to pay;
  • Select the account to repay the loan;
  • Specify the amount of payment;
  • Confirm the payment.

To connect to Chat Banking Direct in the WhatsApp Messenger application:

  • scan the QR- code / start chatting in WhatsApp;
  • send "1" to activate the card;
  • enter the code received via SMS;
  • enter the PIN-code of identity card;
  • in the menu “? - Help and settings” send “3 - Log in as VTB client”


For loan repayment:

  • On the "Main menu" send "6 - Loans";
  • Select a loan that you want to pay;
  • Send “2 – Replenish”
  • Go to the link and select the account to pay the loan;
  • Specify the amount of payment;
  • Confirm the payment.

Internet / Mobile Banking  

Through the service VTB Online and VTB Mobile (available on iOS and Android platforms) you can pay in places, with access to the Internet. Services are available 24/.

For connecting to Internet Banking:

  • Contact the Bank or Contact Center (986);
  • Log in to the system (https://online.vtb.az/netteller-war/) using the login received through e-mail;
  • Then replace the one-time password received via SMS. The password should not contain less than 8 digits or letters of the Latin alphabet and should not coincide with the login.

For connecting to Mobile Banking:

  • Download the VTB application (available in the App Store and Google Play);
  • Use a login and password analogous for Internet Banking (in case, if you are not registered in Internet Banking, you need to sigh-up);
  • Enter the code received via

For loan repayment:

  • Log in to the Internet / Mobile Banking system;
  • Select the "Loan" section;
  • Choose "Transfer between accounts";
  • Select the account to repay the loan;
  • Confirm the loan payment, specifying the amount.

Bank’s website

For quick and convenient loan repayments use the Bank's website.

For loan repayment:

  • Go to the "Online loan repayment" section on the main page;
  • Select one of the form of payment: 1. Using PIN-code of identity card 2.Using the contract number 3.Using the card number;
  • Enter the details of the card with which to pay the loan and the amount of payment;
  • Confirm the payment.

Payment terminals E-manat and MilliÖn

Payment terminals are a convenient form of payment. Having a wide geography, they allow you to pay at any time of the day and in a convenient place for you.

For loan repayment:

  • Select the "Banking Services" menu on the payment terminal monitor;
  • Further select “VTB Bank”;
  • Select one of the form of payment: 1. Using PIN-code of identity card 2.Using the contract number 3.Using the card number;
  • Check the accuracy of the specified data;
  • Confirm the loan payment specifying the amount.

Attention!

  • The loan commission is not charged.
  • Loan payment held after 17:00 and on non-working days, will be credited during the next banking day.