Loan repayment methods

To repay a loan you can use the most convenient method for you.

Digital bank DIRECT

You ca pay off a loan on the social network Face book using virtual assistant – a bot DIRECT. This service is available to every user of Facebook in three language – Azerbaijani, Russian and English. On Facebook messenger customers can perform banking operations including paying a loan on a 24/7 basis without interrupting communications with friends. The loan can be paid by selecting the bot menu corresponding service and by means of QR-code. If there is QR-code in the loan repayment schedule issued at the bank during credit processing, you can scan it and move to the menu for loans repayment with automatic indication of the details of the paid off loan.

How to connect to DIRECT?

  1. Enter into page DIRECT on the social net Facebook
    or scan QR-code
  2. Get a virtual card for free
  3. Enter your mobile phone number to activate
  4. Enter the PIN of your ID card

How to make a payment?

  1. Choose “My products” from the menu, then the loan you intend to pay
  2. Select an account to be debited
  3. Enter the amount of payment
  4. Confirm the payment.

Internet /Mobile Bank

Using VTB Online and VTB Mobile services (available on platforms IOSand и Android) You will be able to make payment anywhere where there is Internet. Services are available 24/7.

How to connect to Internet Bank?

  1. Contact the bans branch or Call center at 986 to connect to the Internet Bank
  2. Log in to the system via link and use login which you will receive through e-mail
  3. Enter the system and change the one-tome password that will come to your phone. The password must have 8 digits or letter of the Latin alphabet and must not coincide with the login.

How to connect to the Mobile Bank?

  1. Download the VTB Mobile app on the App Store and Google Play
  2. If you have been already connected to Internet Bank, use the same login and password to enter into Mobile Bank.
  3. Enter the code received on the phone into the system

How to make a payment?

  1. Activate the Internet / Mobile Banking service
  2. Log in
  3. Select the Loans section
  4. Select Transfer between accounts
  5. Select the account from which you plan to make a payment
  6. Enter the amount and confirm the payment of the loan.

Bank’s website

Payment of a loan through the bank's web site will allow you to save time. It is convenient and quickly.

How to make a payment?

  1. Enter the site
  2. Select the option “Online repayment of loans” on the main page
  3. Choose the form of payment – PIN of identity card, number of contract or card number
  4. Then enter card details from which the loan will be paid and amount.

Payment terminal E-manat, MilliOn

Payment terminals is a convenient form of payment. Having a wide geography, they allow you to pay almost everywhere and at a convenient time.

How to make a payment?

  1. Select the option “Banking services” on the payment terminal, then select “VTB Bank (Azerbaijan)”
  2. Enter PIN of identification card, number of contract or card number
  3. Check the correctness of the specified data using name and surname of borrower, number of contract or PIN of identity card
  4. Enter the amount and confirm the payment of the loan.


Payment of the loan made after 17:00 and on non-working days crediting on the next business day.