Hotline

Dear Сustomer! Welcome to our Hotline page.


Call  Center:

(+99412) 986;

(+99412) 492 00 80;

Whatsapp:

 (+99455) 214 09 86

E-mail: info@vtb.az

Work hours: from 9:00 until 20:00 (on weekdays). Saturday and Sunday are not working days.


If there are any issues related to the quality of service:

Head of Quality Control Department – Rasim Islamov


If there is a suspicion of fraud:

Security Department


In clarifying the status of appeals received by the Bank:

Department of Claims Work and Processing Client Data

  • Tel: +994 (12) 4920080 (ex. 1214, 1347)

  •  E-mail: OPROKD@vtb.az

The safety of your money